Why is it so important to take a human-centred approach to the innovation challenge and what will it do for your innovation culture?
McKinsey
Harvard Business Review
Based on global R&D expenditure
The empathy deficit is taking a huge toll in the workplace, impacting growth and ultimately, the bottom line. A recent study by Businessolver on empathy, showed only 25% of employees believe that their companies demonstrate sufficient empathy, even though many CEOs are acutely aware of the deficiency.